Raise BSNL Complaint on Twitter or Facebook Pages

Lodge your BSNL Complaint on Facebook or Twitter page regarding your Fiber broadband, landline, or mobile service and resolve your problem on priority through new customer care services monitored by higher authorities.

Social media complaint booking is the awesome facility for telecom users regarding DSL / Fiber broadband, landline, and mobile complaints, and for not responding cases, and the complaints received through social media may directly monitored by top level team by assuring a very quick response.

As on today’s growing social activity between netizens, BSNL launches new idea to interact with their customers through social media platform for receiving complaints, where this is going to be a big deal or major relief provided for BSNL customers.

Just like for remote areas, rather than planning wire based, BSNL is planning to go with wireless communication, and to make this happen, BSNL is trying to establish many ways to come near to the customer, to make them feel comfortable, PSU facilitates the customer to lodge BSNL Complaints on Facebook or Twitter page against an issue, which endeavour to provide best telecom services, So let’s have a look, what are the requirements to raise a BSNL complaint on social media platform

How to Lodge BSNL Complaint on Facebook or Twitter Page

ParticularsRequired Details of BSNL Complaint
NameYour Name (BhaXXXX)
Nature of ComplaintMobile / Broadband / Landline / Billing / Any Others (Please specify clearly)
Contact Number9XXXXXXXXX (mobile number)
AddressYour Telephone installed address for landline or contact address for Mobile
DistrictYour District
StateYour Service Registered State

Many of us are connected and loads of information in exchanging through social media, So by submitting the required details in the BSNL Facebook / Twitter page in the above format, will helps BSNL to address the grievances more efficiently to reduce the delays in resolution of your complaint.

The other ways to lodge BSNL complaint is

Post your complaint through BSNL Customer Care

Register your BSNL grievance in Web Portal without Login

File your complaint in BSNL selfcare portal

Dial 198 and follow IVRS or contact local BSNL CSC

With this new launch of BSNL complaint box at social media platform, PSU is going a right direction to gain all our hearts back, So users, who have a problem about your BSNL services, can directly raise a complaint on Facebook or Twitter and see the resolution through best social media forums.

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