Now BSNL has allowed their deactive customers to pay their outstanding bill online, Just check how to do BSNL closed account bill payment online to avoid legal action.
As we all know about BSNL bill payment process in online and also we have already presented the same too. But this may restricted only for working numbers. Any third party App like Phonepe, Google Pay and other allows to pay BSNL bills only on or before due date. But the official portal and My BSNL App allows the customer to pay due bills even after pay by date and upto closure period.
In supporting Digital India, Now Bharat Sanchar Nigam Limited allows their Inactive customers to pay bills in online even after complete closure of telephone service.
Actually, the concerned team of BSNL proceeds for legal action, if the customer has not paid the dues even after closure. At that time, if it is initiated, the customer has to pay including penal interest through court. In order to avoid all that matters, customer may allow to pay their outstanding amount if any through online with the below BSNL closed account bill payment process.
How to Pay BSNL Closed Account Bill Online
Follow the below process to clear the closed billing account outstanding amount to avoid the legal action.
Open BSNL payment portal
Follow the link to open with any browser with https://portal.bsnl.in/myportal/cfa.do
Click Closed Account Bill Payment
Applicable only for BSNL Billing Closed customers
Enter Phone Number
Provide your telephone number without STD code
Provide Billing Account
Enter 10 digit billing account available in your telephone bill or in received SMS
Enter Email ID, Contact Number and Code
Provide any email ID or mobile to receive the payment receipt details
Click Submit and Select the Payment Mode
Select the Payment Type and authorize the payment through your selected mode
What is Closed Account in BSNL?
BSNL billing account which becomes inactive due to non payment of outstanding dues after 90days of disconnection (7days after due date + 83 days after disconnection) is closed account.
Is there any penalty has to pay in excess for closed accounts?
Before legal action, through any mode, there is no penalty, where as the late fee amount already included in the bills. If initiated legal action, customer has to pay interest and other applicable legal charges if any occur, which informs by concerned AO TR.
Is this Process same for all BSNL billing accounts?
The process is common for all biiling accounts related to BSNL Landline, Broadband, Fiber to Home and also Postpaid mobile.
On whom BSNL will initiate legal action?
BSNL proceeds with legal action on those customers who do not pay the bills but disconnected, and the customers who submitted BSNL Surrender but having outstanding due after finalization.
Unable to pay RS. 12/- which is showing due from past many months. I have sent a request to BSNL office n disconnected the connection long time back but still every month getting a bill and asking us to pay RS. 12/- but I’m unable to do so in BSNL portal though i choose to pay under disconnected number. Kindly guide
Get your billing account number, and proceed with the above steps given to clear your dues.
I have a internet fiber connection for land line 4024043457 in November 2022. But I have not sent bill. I have paid land line bill as usual. Kindly sent bill for internet fiber connection