BSNL Wings Internet Telephone Booking & Activation Online

Next Generation Network business phone BSNL Wings Registration available in online with new plan. Check how to download BSNL Wings App with new service configuration steps for unlimited internet calling…

Now, any network SIM card not required for voice or video calls. Just use free VOIP phone service Wings and make unlimited free voice calls to any network or video call from anywhere in the world and also roaming services not required within India or Internationally.

For this new Internet telephone service, BSNL  introduces special discount offer for working Government employees and also other discounts for Students and existing landline or BSNL broadband users, and BSNL Wings facilitates Internet Telephone services through Mobile/Laptop using any network’s Internet connection, and also this new free VOIP phone service is ready to integrate with WhatsApp.

Wings Internet Telephony is an “APP” based calling service provided by B.S.N.L allows a customer to initiate/receive VoIP calls within and outside the network either from his PC/Laptop or mobile, The new best VOIP service works on Windows, Android, IOS platforms and can register on any device of customer’s choice.

Next Generation BSNL Internet Telephone “WINGS”

With this new service, a customer can make calls to any landline, mobile or Wings number and LFMT (Limited FMT) numbers, and this IP telephone uses the packet switching technology and makes communication possible over IP networks such as the Internet without a SIM card and for this, there is no requirement of BSNL services like broadband, landline or Mobile data services to use the internet telephone. Just active any one’s data facility in your wireless device and use internet telephone services.

Advantages of BSNL Wings Service

  • No SIM Required.
  • Video and voice calling facility with Audio conferencing.
  • One year free calling to any network in India.
  • Calling Facility in any Wi-Fi Zone.
  • National and International roaming facility.
  • Can use on any free internet telephone app / free SIP soft clients and on any operator’s internet connection.
  • The only internet telephone service provider will give better voice quality where mobile signals are poor such as high rise buildings or peripheral areas or deep indoors.
  • The large phonebook, recording, logging and other features of a Smartphone should utilize for making or receiving landline calls too.
  • The Android or iOS applications like WhatsApp, Viber, Skype, Hangouts, Google Duo, Facebook Messenger are also offering voice calls using data service, but these all restricted to connect with the same Apps only in between two persons, But Wings internet telephone services allows to call to any network number using internet of any operator and B.S.N.L is the only internet telephone service provider offers best VOIP service with special feature to customer in India.

BSNL Wings Booking

Online Registration

  1. Registrations for high class business phone service started in online and applicable for all.
  2. Login to and register with your mobile number.
  3. Enter your all credentials line name, date of birth and address details as per your Aadhaar number.
  4. Customer inputs on a Mobile number and email ID are mandatory.
  5. You will get BSNL payment registration link for demand note payment towards Wings free voip phone service connection.
  6. After successful payment, Order generates as per waiting list and send to concerned nodal officer to release the work order.
Register Your New Wings Connection

Offline Application

  • Approach BSNL customer care center along with your Aadhaar number and ask to apply for Wings new connection.
  • Customer care executive will take your biometrics along with your Email ID and Phone number on a prescribed format.
  • issues Demand Note similarly to Landline order request, Post Demand note payment, the order is submitted and send your details to your EMail id.

Application Processing

  • As per the details in BSNL database with selected and required facilities by a customer, The order for IP telephone gets completed through BSNL auto provisioning implemented in the normal Flow (There is no Outdoor, MDF, LMG task involved in this flow).
  • Upon completion of Wings service work order generates a unique PIN and it is communicated to you via email along with NGN portal URL for self-registration.

Registered customers of best VOIP service for home or business were waitlisted and provides BSNL wings immediately on priority basis from 25.07.2018.

BSNL Wings Plan

Attractive tariff for internet telephone is announced on PAN India basis. There is no fixed monthly charges and one year free calling to any network in India. National and International roaming facility is available on this freevoip phone service.

ParticularsBSNL Wings IP Telephone Service Tariff
Registration charges (One Time)Rs 1099
Monthly ChargesNIL
Installation / Activation ChargesNIL
ISD Deposit for Outside INDIA Territory CallingRs 2000
Voice Call ChargesLocal / STD free voice calls to any network for One year in India
  • All ISD (International) calls from India are as per the landline tariff (MOU).
  • Call Charges for Wings customer calling from outside India (International Location) to any Indian network will charge at Rs.1.2 per minute.

बीएसएनएल विंग्स सबसे अच्छा ऑफर

The following is the list of offers for various categories to subscribe for BSNL Wings service under discount scheme.

Wings Regular Offer

Calls diverted from BSNL prepaid and postpaid mobiles of any circle to any BSNL Wings of same or other circles to be on zero charge basis, and an additional package for monthly rental of Rs 98 per month for minimum contract period of 3 months for which the connection can be surrendered from 4th month onwards.

Promotional Offer

Promotional Offer For BSNL Wings Charges
Govt. and PSU officers/official Rs. 599 + GST as one time registration charges in place of Rs. 1099 + GST (Other charges as per existing tariff plan)
Existing BSNL landline Customers No charges for initial 2 Months. Thereafter, Rs 1099 + GST to be paid as one time registration charge (Other charges as per existing tariff plan)
For Students (Studying) with valid ID card 20% rebate on Rs. 1099 + GST (one time registration charge) (Other charges as per existing tariff plan)

Offer to BSNL Employees

The competent authority of BSNL has approved the special discounted tariff for BSNL employees for familiarization and promotion of WINGS Internet telephone service at just Rs 250 instead of Rs 1099 as annual charges provided with ISD facility, but where this special WINGS connection will be allowed as ONE only to each employee, and this new offer is available on PAN India basis.

Is BSNL Wings Free?

Yes, BSNL offers one month free subscription as a trial period, you may use free nationally for all voice and video calls.

Can BSNL Wings App necessary to make a call from the service?

You can use any SIP based client applications to use BSNL Wings service nationally or internationally.

What is VoIP or SIP?

VoIP stands for Voice over Internet Protocol, and SIP stands for Session Initiation Protocol, this is the open–standard set of protocols for the packet technology utilized in this Value Added Service (VAS).

Does it need GSM connectivity like 3G/4G?

No, there is no need to have a SIM or GSM connectivity for availing this BSNL Wings service, the customer just needs active internet connection from any operator or through WiFi.

Does BSNL support Windows phone?

Yes, BSNL Wings support Android, IOS, and Windows too.

Will BSNL Wings work with a feature phone?

No, since it is APP based application, and It requires a Smartphone, in order to download free voip phone service “SIP soft client”.

What is BSNL Wings APK?

Like 3G and 4G services, there is no requirement of APK to install manually or through online, Just download BSNL wings app and use unlimited calling services.

Does Wings work with Smartphone having SIM of the other service providers?

Yes, BSNL Wings will work independently, and Any smartphone having others SIM can also configure with BSNL Wings IP telephone facility.

Can more than one BSNL Wings number register in one Smartphone?

Yes, more than one number of connection can register on a single device for BSNL Wings by using different SIP client applications and this service will treat as best small business phone system.

Can Wings work in any WiFi device like laptop or Phablet?

Yes, this business phone service Wings can work from any type of smart WiFi calling devices like a laptop, Phablet, which can download the soft client.

Is there any similar service to Wings provided by any other telecom service provider in India?

Presently, this is a unique service provided by BSNL only.

Will there be a separate bill for BSNL Wings service?

Yes, at present it is a promotional offer of One year free calling to any network in India available as a best voip service for home or business, and after one year, as per the tariff bills were issued for extension.

Will it work outside the buildings near home/office?

Yes, as long as it is within the range of a WiFi or there exists an active mobile data connection, this free voip phone service may extend indoors as well as outdoor.

What is the BSNL Wings Internet telephone number pattern?

10 digit BSNL wings number (NGN switch) should allot to a customer without a SIM, Voice and Video calling facility available on this number, Also, multiple BSNL wings internet telephones can register on a single device using different SIP Client/Calling APPs.

What are the charges for outgoing calls from Wings?

Call charges are Free to any network for One year in India, but the International calls charged as per existing Landline Tariffs(MOU basis).

What are the charges for incoming calls?

There are no separate call charges for incoming calls in this best voip service.

What is the difference between already available LFMT and the new BSNL Wings Service

>> With LFMT, a subscriber can receive and originate calls through the APP installed in his smartphone connected on WiFi to his BSNL broadband modem (within WI-FI range) or through BSNL WiFi hotspots, It restricts to BSNL data service (broadband, ILL, etc.) as the path for the VoIP data packets.
>> Whereas, Wing’s subscriber can use the internet connection from any operator’s 3G/4G/Broadband internet/Free Wi-Fi Hotspot to receive and originate his fixed line calls through the APP.

How BSNL Wings different from voice calling on Other SIP based APPs?

In SIP based APPs, the called party should be online on the APP at the time of calling. Calls can make only to customers using the same APP, but not to any landline or mobile number. Whereas in Wings internet telephones, a customer can make/receive calls from any other wings as well as without Wings numbers like NGN, Mobile, ISD, NLD, LFMT numbers whether BSNL or others.

So, the customers it’s now your turn to register for BSNL Internet telephony service at customer service centers, or in online, Be an early bird to use Wings service on your mobile, Phablet, Laptop or in Desktop, Also if you are in a business, try to create BSNL Wings as your best small business phone system in your gadgets.

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60 thoughts on “BSNL Wings Internet Telephone Booking & Activation Online”

  1. Sir, I registered and paid for wings connection, CAF no LD13516040 but I have not receive any QR code or PIN number, l activate my Wing no.8900879962

  2. Hi Team,

    I have made a payment for a new WINGS on 17th feb connection but did not receive the activation PIN on SMS or email.

    Payment Ref GWIN1702213548595
    Selected Mobile Number 7579303390



  3. On 5th August 2020, I have applied for Wings new connection through BSNL portal for 1297 Rupees using my ICICI Credit card ending with XXXX. Transaction completed and amount debited from my credit card but got the failed message from BSNL portal. Due to this, I have not received the Wings service from BSNL.

    Complaint raised thru and no response since 12 days even after followed up many times. Tried many times by calling customer care – no response.

    Whom should i need to contact to get my money back?

  4. Dear BSNL Wings Team,
    I have paid a caution deposit of Rs. 2,000 towards activation of ISD and IR, on 3rd May 2020, However, unfortunately, until now, the service is not activated. In your website, it is showing that ISD and IR are activated.

    Whenever I am trying to call any number, I am getting a message to contact BSNL customer care, Regarding the same I have raised a complaint with docket number 122942137111 on 21st May Unfortunately, until now there is no response or solution for my problem.

    To know the status of my complaint, I am trying to call the customer care number 1500, as this is a soft phone, it is not allowed to enter any language option and the call is disconnected. I request you to please provide the quick solution or re-direct this mail to the correct team.

    Best Regards

  5. I have completed registration in BSNL WINGS scheme and made eKyc also paid registration money, but not yet received pin or number, Pls, provide 16 digit PIN number for account activation.

    • I have registered wings service paid amount through online wings mobile number 8544595527 and 8544591837 but till I am not received QR cord and pin, pls persist my activation problem as soon as possible.

  6. charging for internationa outging rs1.2 is not justifyable as its voip.if they dont charge extra for intl then surely bsnl will get more than 50 lak customers from nre or nri side.if bsnl woont implement this loss is with and jio is going to implement vowifi service which will wok anywhere in the world without any additional 1.2 rupees per minute.but under their package.

    • I am a BSNL wings subscriber, I am outside India, and is using BSNL wings for last one year, If using wired VoIP phones, BSNL wings is working perfectly, and there is no call charge to any Indian numbers, But when using BSNL wings/ grandstream application, I feel the connection is worst in my case and any way that depends on the country as I understood.

      • using BSNL WINGS in china, and I didn’t activate international roaming still could use BSNL Wings to call Indian numbers for free.

  7. I would like to activate international roaming service as I work in Qatar, is it possible to do online? if not please tell us how to activate, Thank you.

    • Hi,
      Yes. It is possible.

      Use only BSNL WINGS APP
      Login with your User ID & Password

      Once you have Logged in on BSNL WINGS APP, all
      server settings are done automatically.

      On the right bottom menu -> Go to Settings -> Accounts -> if you have signed in , you will see green button followed by your wings number; Click on it -> You will see 2 options – General settings and Advance settings. Click on OUTBOND PROXY on Advance Settings

      You will see International Roaming Tab to enable or disable.

      Enable only OUTSIDE India, or else it won’t work in India.

      Incoming anywhere in the world is COMPLETELY FREE

      See this link

      Out going Charges are ₹1.2 per minute, as Indian law require to inter connection charges.

      Hope this qorks.

      Dr. Hari

      • Update from Santiago, South America.

        I am able to receive calls. Sometimes the calling party gets error message incorrect number or check the number.

        I tried Call forwarding from my regular number, si that i can avoid roaming charges, Doesn’t work, I tried other mobiles are BSNL, Jio and Airtel.

        Call quality is fine, Unable to make calls, may be because no ISD deposit done, I checked everywhere including on my login page, no way to pay ISD Deposit.

        I have added SIP account on Android call settings, now it works like regular phone, I don’t need any kind of Apps, It is integrated with pinne dialer.

        Major advantage of this step is that you don’t have to keep the App always on the background, or you won’t miss valla if you accidently clean the apps.

        It’s always on, I am able to receive calls using below steps, Sharing for others, and This i have tried myself, didn’t find anywhere else, though i am not a IT person, but a Medical Doctor, Since i travel several countries very frequent and Roaming is very expensive in Most countries, specially when i get several calls from my patients, Finally i find this.

        If you wish to do use following steps.

        Mostly you can go from Dialer screen, you will see option 3 dots (…) On right top corner of the screen or may be through settings options.

        Depends upon the phone model or OS version it may be different.

        Call settings -> SIP accounts -> add account or click +
        Give user name, password and server name received or used in the App earlier

        Open optional settings.

        Give out bond proxy server details aad below..

        While in INDIA


        While International Roaming –


        Then, save the settings, mostly you will need to touch on the 3 dots on the right top corner to see the save menu, Otherwise it will not be saved.

        Then, on the main call settings page you will see a tag to enable…
        Receive incoming calls, Enable it

        Then last one on the same main call settings page

        Go to All calling accounts, where you will see all added SIP accounts, Check whether your bsnl accounts is enabled on the tag, If not enable it.

        When you receive a call, you will see the number and like in email address you will see the number@ip address

        If you call back on that number, by default you will be taken through the same bsnl SIP account to call back. Otherwise handset may ask which account you want to use for dialing, like in which SIM for outgoing calls.

        You will not be able to make outgoing calls if you have not paid ISD deposit or dues.

        Happy calling!

  8. 1. How will BSNL Wings get charged for international roaming (Rs 1.2 per minute)?
    2. Is it monthly bill or yearly bill?
    3. where can I see the call history and charges on my Wings account?
    4. why should we even get charged for international roaming as we are connected to the internet just like we are connected in India without a SIM, there are many calling card services already charging similar or cheaper price if we need to call India using an app, Don’t see the difference in the BSNL Wings service when using from abroad so not sure why there is a charge for roaming as it is SIMless and done use external telephone networks.

    Can anyone please let me know answers for above questions, I couldn’t find much detail on the service description page.

    • It’s monthly bill, I am getting paper build at home with zero due to be paid as new connection valid for 1 year.

      Till not outgoing not working in international roaming as i don’t know how to make ISD deposit online, I am already traveling.

      Pity that BSNL never makes complete information or they make sure that nobody pay them, so that company can be on loss.

    • If your BSNL Wings connection is provided with International Roaming, it will works in UAE also, so, try to login to your account and check the status.

  9. I have activated the wings number it is working fine in india. What is the procedure to activate international roaming. Whether i can able receive the massages to this number. Please clarify.

  10. Activated my BSNL WINGS number. Grandstream wave works fine at home on Wi-Fi. But it gives NO RESPONSE reply when I have data connection of Idea. If I change data to Bsnl, it works fine. Also I received monthly bill of Rs 7 for WINGS number ! This ridiculous. CSIP simple application works with Bsnl as well as Idea mobile data, but it’s audio is poor. GS wave team has suggested to contact BSNL as the settings suggested by developers are already done correctly.

  11. I registered for Wings and did not get the PON number – when called the call centre at 1800 345 1500 ( i was informed that some one will call and give the PIN in 24 working hours). Call center has no much idea…

  12. I already registered and got my registration no for future correspondence and payment reference number, while paying by debit card transaction, it was failed now, how can I pay again and get my 16 digit pin.

  13. thanks for the detailed information.
    here are few more questions.
    > Can we use this service simultaneously on 2 android phone?
    > Can it work on 2G ?
    > What about direct calling from the same number without wings?

  14. I am using wings on my both android and ios phones. wings works perfect on my android phones, but on my iPhone with the grandstream wave app, my wings go offline if I don’t keep the app opend. any work around?

  15. Today I got 16 digit PIN number and I installed the wings application and my account activated perfectly . I am able to make call and receive incoming call from any network without SIM and It is working perfectly.

  16. I have completed registration in BSNL WINGS scheme and made eKyc also paid registration money. But not yet received pin or number. Pls, provide 16 digit PIN number for account activation.

  17. wings is an internet telephony solution since it should work anywhere in the world without any roaming charges. if BSNL provides the service anywhere in the world without any roaming charge then 30Lakh Indian NRE and NRI people are going to take this connection and yearly BSNL could have revenue near 800crore from wings itself.

    If they don’t provide service out of the Indian territory it would get flopped, and I heard that they are going to charge 1.20 paise per min call from outside India, it’s an utterly foolish thing. On the internet, by using VoIP or SIP protocol, we could get the unlimited call to Indian from anywhere in the word @ 5 to 9USD monthly. Since BSNL provide access to the wing for NRE people then all the NREs will shift to wings from other VOIP services.

    So, PSU may provide this service to all Indians without extra charge, who is on the globe to save BSNL from losses.

    • Agree with you. Within India, who want to use this internet based phone, when all telecom gives unlimited calls to any network for just 149 per month, that’s also non-internet based. The major users will be outside of India for this internet based service. However that is not possible as the register to SIP do not allow from outside of India.

  18. please visit bsnl. and click WINGS registration and select state and enter mobile number provided during registration. You can continue with your activation using ADHAR Number and OTP. simply configure Grandstream by using a barcode scanner. I have done it successfully and voice clarity is excellent.

  19. .
    I have completed registration in BSNL WINGS scheme and made eKyc also paid registration money. But not yet received pin or number. Pls, provide 16 digit PIN number for account activation.

  20. I registered my name with BSNL wings. No receipt receive. How to know about the connection? when does information come to me?

  21. I had don already successful registration, and also acknowledgment receipt generated. Our team will get in touch with you at the earliest, Kindly make a note of the Registration number for
    future correspondence. what is the next step?

  22. Registered for the wings service and later received 16 digit pin. But as some user pointed out, not able to configure sip account. its shows failed. any input from anyone what to do?

  23. Please activate my WINGS account. I registered for wings service early in July. no pin or number received from BSNL. also please inform which APK is to be downloaded from Play store. Is there a Particular BSNL wings APK.

  24. I had registered and got the BSNL Wings number and activated in NGN, but while I try to configure in Zoiper or Grandstream, its showing failed. Could anyone help me in this case

  25. It is August 05 2018.

    There is no information on the Wings service.

    The receipt came in July.

    This service was launched with much fanfare so why not launch and roll out in a timely fashion?

    Now, are you waiting for JIO to launch VoWiFi (WiFi calling)?

  26. They have not yet started BSNL wings service. I have also just received registration receipt. An email will come in some time.

  27. I pay for this BSNL wings service and received respite but no number and pin. this app available on play store? I try could not find such.

  28. I registered my name with BSNL wings. no receipt receive. how to know about the connection. when does information come to me?

  29. Can provide me BSNL NGN customer care number. I pay for this BSNL wings service but I don’t receive any BSNL number or Pin.

  30. I visited BSNL Customer Care Centre at CTO Building, Flora Fountain, Mumbai 400001 and was told by the staff that they have not received any communication from their Head Office and they are not in a position to provide any information about BSNL WINGS SERVICE. Kindly check for the discrepancy and let me know the same.

    • can be obtained in any part of the india ie., bsnl licensing area. (Need not be NGN exchange area).
      Roaming is presently restricted to within India. Also for the present outgoing calls are also limited to within India.

      • I have registered wings service paid amount through online muni, 7901659730 but till I am not received any pin number pls persis my activation problem

        • 05-FEB-2020 09:43:51 PM

          I have registered wings service paid amount through online muni, 8544592012 but till I am not received any pin number pls persis my activation problem as soon as possible


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