BSNL Shifting, Name Transfer & Telephone Instrument Charges


Find the new charges and latest guidelines for BSNL external shifting, Name Transfer and New or Used Telephone Instrument applicable for new and existing landline / broadband / FTTH customer on PAN India basis.

The largest Landline subscriber base telecom service provider of India, Bharat Sanchar Nigam Limited has reintroduced the BSNL shifting charges for external shifting of landline connection including broadband and Fiber to home services and Name transfer charges of telephone connection for all the Rural and Urban areas across the country on Pan India basis.

In earlier ISP has charged Rs.600 per BSNL shifting, in view of more services to customer, BSNL has not charged any kind of charges for Shifting of Landline / Broadband / FTTH connection and Name Transfer, at anywhere across the country during the time of promotional offer, but at regular interval of time ISP has charged for Name Transfer, Shifting of Landline connection and Push button telephone instrument charges, due to huge increase in operational cost.

bsnl shifting name transfer
BSNL Shifting Name Transfer

BSNL Landline / Broadband Shifting process

  • External Shifting : BSNL customer is required to submit an application form in the prescribed format available in local BSNL office to the Customer Service Centre of the area, where the customer can also download BSNL shifting form from BSNL website at for submission.
  • Eligibility for shifts: The telephone should have worked for one and a half years or registration date of telephone falls within release period of general or special category in the exchange to which it is required to be shifted, and the charges are applicable for all external shift types (with in exchange / Multi exchange and All India Shift).

BSNL Name Transfer

  • Transfer of telephone: Transfer of BSNL telephone is permitted after issue of first bill without any pre condition, where the customer should submit the duly filled prescribed application form indicated the acceptance of transferee and transferor to the concerned authorities for transfer of telephone along with submission of necessary Proof of Identity and Proof of Address and the charges are

BSNL Telephone Instrument

BSNL provides the new telephone instruments and internal wiring at the premises of the new customer and for existing customers in respect of replacement of faulty service, where the customers are charged for provision of telephone instrument if required

The following are the charges to be paid by the customer for different types of services as mentioned below

BSNL Name Transfer, Shifting and Telephone Charges

ParticularsType of ServiceCharges for each occasion
External ShiftingE/S of BSNL Landline / Broadband under Copper linesRs. 250
ShiftingE/S of Bharat Fiber (FTTH)Rs. 500
Shifting of BBoWiFi, Bharat Air Fibre categoryRs. 500
Name TransferName Transfer under Cu / Fibre / BBoWiFi / Bharat Air Fibre connection categoryRs. 250
New Landline InstrumentNew Caller ID (CLIP) Push Button Telephone Instrument Charges for new / existing customersRs. 625 per unit
Used LL InstrumentUsed Telephone Instrument Charges for All existing and New customersRs. 100 per unit

Note: For shifting of standalone connections i.e. for Landline and Broadband, shifting charges will be applicable separately for Landline and Broadband, and the above tariff instruction comes into effect from 09.12.2020.

Also check : New Application Forms for BSNL Services

BSNL has not revised the charges for any change of Landline and latest broadband plans, where the service is free for all provisioned through online customer care (BSNL Selfcare Portal) or through Customer Service Center of BSNL.

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