BSNL Safe Custody for Landline Broadband, Fiber, BBoWiFi, Mobile, M2M / IoT

Check the details of BSNL Safe Custody scheme and activate the plan if required to kept your existing BSNL line on your name and reduce the rental charges for your Landline Broadband or BSNL Bharat Fiber (FTTH) and BBoWiFi services for a specified period of time.

What is BSNL Safe Custody

A safekeeping of BSNL technical infrastructure relates to the subscribed line of BSNL Landline / Broadband / Fiber to the Home services with nominal charges, and the existing details by disconnecting the BSNL telecom services, when not using for a certain period of time is BSNL Safe Custody.

The charges collected against Custody when requested by customers are same for all customers of Metro cities / Urban areas. The charges differ to Rural areas upon request. Previously, there is no availability for FTTH, but now it is available to maximum period for BSNL broadband safe custody.

BSNL Safe Custody Charges

Service Safe Custody Charges in Rs for all India (Except Kerala)Charges for Kerala from 07.12.21
BSNL Landline on Copper Rs. 50 for Urban Area per month

Rs. 30 for Rural Area per month
– As Left –
Landline + Broadband on Copper + FTTH (Bharat Fiber) + Air FiberRs.99 per month for both Rural and Urban

Rs. 499 for Half Yearly (for both Urban & Rural)

Rs. 799 for Yearly (for both Urban & Rural)
– As Left –
Fiber Based plans including Air Fiber having FMC below Rs.800 -same as above- Rs. 150 per month
Fiber based plans including AirFibre above Rs.800 -same as above- 150 per month
Postpaid Mobile Rs. 50Rs.50
IoT / M2MRs.5 per SIMRs.5 per SIM

The above all India charges are applicable with effect from 19.01.2022. All the Voice connections under Fibre shall be treated as combo during safe custody. for all services except Mobile and IoT. Where mobile services comes into effective from 28.11.2022 and IoT from 30.11.2022.

Keeping BSNL Landline or FTTH under safe custody is a kind of disconnection of service temporarily for a certain period of time and to reduce the charges up to 90%, so customers can utilize this opportunity, if not using the telecom services for a certain period.

  1. What is the Minimum Period for Safe Custody?

    The minimum safe custody period is 1month. This condition is applicable for all Landline, Bharat Fiber, and Broadband over WiFi (BBoWiFi) services. However, subscribers can restore their connection(s) anytime even within one month by paying monthly charges of safe custody for the full calendar month at the time of termination of safe custody.

  2. How to activate BSNL Safe Custody?

    The service shall permit the written request of the authorized subscriber to concerned commercial officer at CSC. It is clearly indicating that the connection (Landline / Bharat Fiber / BBoWiFi) is to be kept under “Safe Custody” from the date.

  3. How to keep BSNL Broadband Safe Custody?

    DSL/Bharat Fiber Broadband is an additional service on Landline. If wishes to keep both services in safe custody, the charges are 150/month. But if disconnect the internet service and activate the safe custody for Landline, the charges are low. Where this type is not applicable for FTTH.

  4. When we have to pay BSNL Safe Custody Charges?

    The fixed monthly charges levied in the bill, So before(advance) or after the restoration of Custody of the subscribed service, you will pay the bill.

  5. What is the charging pattern for safe custody?

    Customer charged as per the above charges per month from the time of initiation of Safe Custody to the time of termination of Safe Custody.

  6. Whether we have to return Accessories on Safe Custody

    The Modem / CPE / Accessories supplies by the BSNL (i.e. not having customer owned) shall recover from the customer for keeping the same under Custody period.

  7. How Advance Rental Charges are adjusted?

    If half yearly / annual /biennial /triennial payment customer changes to safe custody plan, as is done in other annual payment cases, adjustment credit will be given to the customer for the unutilized period and will get adjusted in the subsequent invoices.