Activate BSNL DND (Do Not Disturb) to Avoid Marketing Messages


The most required facility to avoid annoying marketing messages on a GSM mobile number is BSNL DND, find how to activate Do Not Disturb services through SMS and IVRS modes for total categories and for some categories (banking, health, insurance, credit cards and more).

Also, the customer can deactivate Do Not Disturb services from their prepaid mobile or postpaid service using the same modes, let’s find the simple codes and the process of BSNL DND activation and deactivation using different mode.

Our country is on the path of digitization and mobile revolution in the early 21st century, The service offer to avoid irritating or unnecessary messages/calls from telemarketers is Do Not Disturb, You can register or deactivate for DND by NCPR of TRAI through IVRS mode and by sending text message code or at BSNL customer care ticketing systems, Take a look for predefined categories for BSNL DND services.

Activate BSNL DND
Activate BSNL DND

BSNL DND Activation Process

Through SMS

The following are the short codes allotted to deactivate the marketing text message service to your number, follow the procedure for BSNL DND activation through SMS by sending the corresponding short code to toll free number 1909.

Sectors to Receive SMSSending SMS Keyword to 1909
Banking, Insurance, Finance, /CCSTART1
Real Estate SMSSTART2
Automobiles and Consumer GoodsSTART5
Entertainment, Information Technology, Broad Casting, CommunicationSTART6
Tourism and LeisureSTART7
For Full BlockingSTART0
Subscriber will be deregistered from DNDSTOP

Through IVRS

BSNL Prepaid or Postpaid Mobile users can directly call customer care of or at direct toll free helpdesk at 1909 to register Do Not Disturb, Anyone can change the preference once chosen after 90 days from last change request registration, and all the requests regarding registration and deactivation of BSNL DND can generate from the same mobile number only.

BSNL Do Not Disturb Status

You can also check the status online at for BSNL DND (Do Not Disturb) services, So if you exhaust your patience from telemarketing calls, then send SMS for deactivation of Do Not Disturb or call to BSNL customer care assistance for de registration and status.

So, any mobile customer,if your are tired with marketing messages, just use this service and block the annoying marketing messages on your BSNL GSM mobile.

If we register DND, all Banking SMS also blocked?

No, DND (NCPR) cannot block your bank SMS alerts, bank communications, online bookings, third party personal calling, DND facility blocks only marketing messages.

How many days it will take to stop unwanted messages after DND registration?

It takes minimum 7 days to process your request to stop the unwanted messages.

In how many days we can request for next DND request?

Any customer of BSNL should have at least 3 months of time before applying to new DND request after the previous one.

Is this service applicable for landline users too?

BSNL DND is only for mobile users, and not applicable for landline users.

What are the charges for Do Not Disturb?

Calls and messages to 1909 is completely toll free, and you don’t have to pay anything for BSNL DND (Do Not Disturb) services.

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