Dial *121# to display My BSNL Offers on Your Prepaid Mobile

A new tool kit BSNL MY OFFERS launched for the loyal customer and sales executive empowerment under GSM mobile services, which will help in getting the best suitable special tariff voucher for your usage based on your old transactions.

In first attempt, the new prepaid tool kit My BSNL Offers launched in North Zone, and after getting the new tool kit has been extended to all the circles in other circles of East, West and South Zones of India.

The primary purpose of this BSNL My Offers scheme is, to encourage customers to get better value of their money by recharging best efficient special tariff voucher for their usage, and thus result a win win proposition for BSNL customers as well as channel partners.

BSNL Offers
BSNL Offers

Let’s have a look at the pattern of this My BSNL Offers USSD Code by customer and Retailers

BSNL Prepaid customer will get the best suitable STV based on his / her usage pattern instantaneously just dialing USSD code before recharge.

  • Example: If a customer of 429 plan dials USSD code *121#, then they will a get a message on mobile screen as “Dear Customer, Get UL Voice and Unlimited Free Data at higher speed (1.5GB/day0 in STV 485

If a Retailer (POS) requires the best suitable STV plan for the requirement of their beloved customer who is having STV 98, then he will check like this

  • Example: If a retailer dials *121*customer mobile number# from their CTOPUP mobile (Retail SIM), will get the result in mobile screen as “Dear Retailer, Instead of STV 98, Get Customer recharged with STV 298 for best usage and get enhanced commission”

Apart from the above, if a prepaid mobile customer of Bharat Sanchar Nigam Limited wants to know the other current BSNL STV information, can simply dial the USSD code *121*1# to receive the list of all available special tariff vouchers (Voice, Data , SMS, Cricket, Games) in his/her mobile screen related to his parent circle.


TypeUSSD CodeDescription
BSNL Customer*121#To Check best STV Offers
BSNL Customer*121*1# Get the list of all BSNL STVs
BSNL Retailer*121#To Check applicable best STV Offers for your prepaid customer

Any charges for using this My BSNL Offer Service?

This is an absolutely free service, and no charges deducted from any kind of balances.

Is this facility available for a BSNL postpaid customer?

At present, My BSNL Offers service is applicable only for active customers of GSM prepaid mobile number

How to differentiate *121# for a customer and retailer?

On dialing the My BSNL Offers code, BSNL server identities whether the USSD dials by customer or retailer and give the result on the mobile screen as per requirement.

When these My BSNL Offers service available in PAN India

As per the technical feasibility, with in a short time, the services will be available in all the circles for a prepaid customer.