If you are repeatedly facing the Netflix Error NW-2-5 issue on your app and want to fix it. So follow our article till end to learn complete process to fix this issue.
Netflix Error Code NW-2-5
Netflix error code NW-2-5 indicates when there are any problems about network connectivity. This means that the Netflix service cannot be reached when there is a problem with your device.
This is the problem we usually observe. But identifying and fixing the problem is a simple matter but by following the right guidelines you can easily fix the problem yourself.
Also read: How to Download Movies on Netflix
NW-2-5 error means your device is not connected to the internet or we can understand that your device is not connected to Netflix or something else. This error code is likely to occur on almost any device that uses the Netflix app.
This is happening due to a connection problem with your device’s internet service. When Netflix error code NW-2-5 occurs, a message will appear on your device’s screen
Also Read: How to Cancel Netflix Account Subscription
How to Fix Netflix Error Code NW2-5
The steps you need to take to fix error code NW-2-5 will vary depending on the device you’re using. For example, you may not be able to change DNS settings on some devices you use.
The following given steps to fix a Netflix error code NW-2-5
- Click on Try Again on your error Screen
- Restart your Device
- If your device is in sleep mode, you should know that you should completely shut down and restart your device. In some cases, you may need to unplug the device for up to a minute after shutting it down.
- Verify to make confirmation that your device connected to the internet
- Some devices have options to test the Internet connection. If your device probably doesn’t have such an option, try using an app other than Netflix to stream a video or view a web page.
- Check you are connected to that network to support and streaming
- If you connect to a shared Internet connection in places other than your own network or home network, the administrator of the network you’re connected to may remove access to streaming services.
- You may need to contact your network administrator for specific information.
- Restart your home network
- If your router and modem are two separate devices, turn off them first. You may need to unplug them to fully resolve your issue.
- Check your DNS Settings
- Some devices are allowed to check DNS settings and some are not. If you are unable to check DNS settings on your device, you should skip this step.
- Try to your internet connection, or increase your WiFi signal
- You will get the best streaming experience if you use a wired internet connection. If you can’t, you may need to reposition your device and router to achieve a strong WiFi signal.
- Consult your internet service Provider
- If you still facing the same issue of NW-2-5 code after following all of these steps, it could mean that there is a problem with your Internet connection or that your Internet Service Provider is experiencing a major problem.