Carters Credit Card is a store-branded financial offering from Carter’s, which is issued by Comenity Capital Bank. Carters credit card operates as a closed-loop card, allowing purchases exclusively at Carter’s and its affiliated brands, including OshKosh, Skip Hop, and Little Planet.
Carter’s is a well-known American brand renowned for its extensive range of baby and children’s clothing, gifts, and accessories. Carters has a rich history of delivering top-notch and reasonably-priced apparel for infants, toddlers, and young children.
The brand is celebrated for its cosy and adorable designs, encompassing items like onesies, pajamas, dresses, outerwear, and more. With both physical and online stores, Carter’s offers convenient shopping for parents and caregivers.
Carters Credit Card
- Rewards Program: Cardholders earn 2 points for every $1 spent and 150 points equal a $10 reward at Carter’s, OshKosh, Skip Hop and Little Planet stores or online. Plus, cardholders enjoy triple points on three annual bonus days.
- Early Access to Sales: Carter’s credit cardholders gain early access to select sales events, providing the opportunity to shop before the general public.
- Birthday Discount: As a gesture of gratitude for their loyalty, cardholders receive a special discount on their birthday.
- Exclusive Discounts: Cardholders enjoy exclusive discounts and coupons sent via email or mail throughout the year, valid for both online and in-store purchases.
- Bonus Points: Cardholders can earn bonus points by using the Carter’s app.
- Complimentary Shipping: Cardholders receive complimentary standard shipping on all online orders placed using their Carter’s credit card.
- Kidcycle: Points can be earned by recycling clothes.
Carter’s credit card has no annual fee. The APR (Annual Percentage Rate) for purchases is 26.99%, which is variable. The late payment fee is up to $40, and the returned payment fee for insufficient funds is also up to $40.
Eligibility Criteria for Carter’s Credit Card Application
If you are interested in applying for Carter’s credit card, it is important to know the eligibility requirements. To apply for Carter’s credit card, you must meet the following criteria:
- Be of legal age in your state or territory.
- Have a valid government-issued tax identification number (e.g., SSN-Social Security Number or SIN-Social Insurance Number).
- Possess a valid government-issued photo ID.
- Have a physical address (no PO Box).
- Have a mobile or alternative contact number.
If you meet the eligibility criteria and wish to apply for Carter’s credit card, you can conveniently do so online through the bank’s official website https://d.comenity.net/ac/carters/public/home
Also Read: Ulta Credit Card Login
How to Register or Apply Carters Credit Card
By registering for Online Access to your Carter’s Credit Card Account, you can effortlessly handle your payments, view statements, modify personal information, and more, all through your computer, tablet, or smartphone.
To apply/ register for a Carter’s Credit Card online, follow the steps provided below:
- Visit the Carter’s website at carters.com/creditcard-apply
- Fill in the application form with your contact and personal information.
- Review the credit card’s terms and conditions.
- Click on Submit Application to finalise your application.
After submitting your application, the credit card company will review it. If approved, you will receive your Carter’s credit card by mail within 7-10 business days.
Carters Credit Card Application status
To check the status of Carter’s credit card application, follow these steps:
- Contact customer service at 1-877-333-0117.
- Provide your application reference number, which you should have received when you submitted your application
- Ask the customer service representative for an update on the status of your application.
Carters Credit Card Login
If you have not created an online credit card account, you can create it by following the listed steps:
- Visit the website at https://www.carters.com/creditcard-login.
- click on the Create an Account button on the sign in page
- Fill in the details.
- Review the terms and conditions and check a box.
- Click on Create an account. & apply now.
Once your account is verified and created, you can log in easily through the following steps:
- Visit Carter’s website https://www.carters.com/creditcard-login
- Enter your email address and password.
- Click on Sign In to access the account.
Please remember that the steps could differ slightly due to updates or changes on Carter’s website. If you face any challenges or have inquiries about the account creation process, contact Carter’s customer service or visit Carter’s credit card help page at https://d.comenity.net/ac/carters/public/help
How to Reset Carters Credit Card Login
To reset your password, follow these steps:
- Visit Carter’s website https://www.carters.com/.
- Click on the Sign In icon in the top right corner.
- Tap on Forgot Password.
- Enter the email address you used for account creation.
- Click on the link provided in the email.
- Enter the new password and confirm.
- Now Log In using your Email and new password.
How Can I Update My Address Information for Carters Credit Cards
To update your address, log in to My Account, navigate to Manage Addresses, click on Edit Current Addresses, and then Add New Address.
How to Activate Carters Credit Card
To activate your Carter’s Credit Card, you can follow the steps below:
- Go to Carter’s website https://d.comenity.net/ac/carters/public/home
- Click on the Activate Card tab.
- Fill in the Primary Cardholder’s information displayed on the screen.
- Click on the Continue button.
You can also activate your card by dialling Carter’s Bank customer service at 1-877-563-5767 and following the provided prompts.
Activating your Carter’s credit card promptly upon receipt is crucial to ensure its immediate usability. If you encounter any problems or inquiries during the activation process, feel free to reach out to Carter’s Bank customer service for guidance and support.
Pay Carters Credit Card
Effectively handling your Carter’s credit card payments is effortless and user-friendly. This brief guide provides an overview of the diverse payment methods, ensuring you manage your financial commitments with ease.
- Log In: Visit the official website of Carter’s card issuer and log in to your account.
- Access Card Section: Go to the credit card section in your account.
- Make Payment: Choose the payment amount and method, verify details, and then submit.
- Confirmation: You will receive an email confirmation after processing.
- Call Customer Service: Dial the customer service number on your card.
- Provide Details: Follow the prompts, and provide your card number and payment information.
- Confirmation: Ask for a confirmation number.
- Check Statement: Find the payment address on your card statement.
- Prepare Payment: Write a check or get a money order for the payment amount.
- Include Details: Write your card number on the check memo line.
- Mail: Send the payment to the specified address on your statement.
Always ensure to make your payments on time to avoid late fees and negative impacts on your credit score.
What can I do to prevent late payments on my Carter’s credit card?
To prevent late payments on your Carter’s credit card, set up automatic payments, opt for payment reminders, or pay promptly upon receiving your billing statement.
Carter Credit Card Complaints
If you have any complaints or issues regarding Carter’s Credit Card services, it is advisable to address your concerns promptly.
To file a complaint with Carter’s, you can follow these steps:
- Contact Customer Service: Call Carter’s customer service at 1-877-333-0117 or visit their website to email or chat with a representative.
- Explain the Issue: Clearly state your complaint and how you want it resolved.
- Provide Details: Include relevant information for investigation.
- Keep Records: Document all interactions, including dates and reference numbers.
- Escalate if Needed: Request to speak with a supervisor or higher management.
- Follow-up: Check back within a reasonable time. If unresolved, consider contacting a credit card company or filing a complaint with the Better Business Bureau (BBB).
Carters Credit Card Customer Service
Different services are provided by Carters, and we mentioned each phone number and other contact details for customer service
What is Carter Credit Card Return Policy?
Carter’s credit card allows returns for purchases made within 90 days of the purchase date, provided you have the original proof of purchase, and the item is in its original condition.
What Credit Score do i need for a Carter’s Credit Card
To secure a Carters credit card from Comenity Bank, it is advisable to have a credit score of 700 or above.